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Contact Name
Kardina Yudha Parwati
Contact Email
kardinayp@umm.ac.id
Phone
+6281233448787
Journal Mail Official
jmb.mnjumm@gmail.com
Editorial Address
Management Department, Universitas Muhammadiyah Malang Jl. Tlogomas No 246 Malang, Jawa Timur, Indonesia
Location
Kota malang,
Jawa timur
INDONESIA
Manajemen Bisnis
ISSN : 20890176     EISSN : 26552523     DOI : https://doi.org/10.22219/jmb.v7i2.7002
Core Subject : Economy, Science,
Manajemen Bisnis (MB) is published by the Department of Management, Faculty of Economics and Business, Muhammadiyah Malang University in 2011. In December 2018, JMB has got online ISSN for articles that publish started from Volume 9 No. 1, April 2019. Star from Volume 9 No. 2 JMB has been accredited SINTA 4. MB is a peer-reviewed and open-access journal published twice a year (April and October). This journal published articles in Indonesian but in 2019 MB will publish all articles fully in English. This journal only accepts articles from original research results. MB welcomes all articles related to management and business fields. Subjects suitable for publication include finance management, marketing management, human resource management, operation management, strategic management, entrepreneurship, knowledge management, business ethics, and international business. Manajemen Bisnis has been indexed in Google Scholar and DOAJ. JMB keeps an attempt to be indexed in other journal directories.
Articles 5 Documents
Search results for , issue "Vol 10, No 1 (2020): April (In Press)" : 5 Documents clear
THE EFFECT OF FOOD QUALITY AND SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION AND REPURCHASE INTENTION (CASE STUDY OF HOT PLATE RESTAURANTS) Hidayat, Desman; Bismo, Aryo; Basri, Amelia Ruwaida
Manajemen Bisnis Vol 10, No 1 (2020): April (In Press)
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jmb.v10i1.11913

Abstract

The food and beverages industry has been growing rapidly, making the competition in this industry higher. Therefore, innovation is needed to survive. The purpose of this study is to analyze the influence of Food Quality and Service Quality on the Customer Satisfaction of hot plate restaurants? consumers, which in turn will have an impact on Repurchase Intention. The method used in this study is a quantitative approach, using a Likert Scale as a measurement method. Data analysis uses the structural equation modeling (SEM) method with SmartPLS 3.0 tools. The population of this study is XYZ hot plate restaurants? consumers in Sunter and Bekasi, age 16-40 years old, with the status of students, employees, or entrepreneurs. Survey were done within 6 months on 2018 to 2019. The minimum sample needed for this research is 100 samples by using the Slovin formula. The results of this study show significant and positive effects, both individually and simultaneously, between Food Quality and Service Quality to Customer Satisfaction and its impact on Repurchase Intention. Therefore, in order to compete with others, XYZ hot plate restaurants should (1) Improve and maintain their foods and drinks, (2) Maintain their employees? credibility, and (3) Reduce the waiting list.
ANALYSIS OF BEHAVIOR USING EMONEY WITH A TAM APPROACH(TECHNOLOGY ACCEPTANCE MODEL) Wulandari, Indah Retno
Manajemen Bisnis Vol 10, No 1 (2020): April (In Press)
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jmb.v10i1.10861

Abstract

E-money is a non-cash electronic payment instrument that is currently growing rapidly in Indonesia. Based on Bank Indonesia data, there are already 39 banking and non-bank companies that have obtained permits to issue e-money products. This study aims to determine and analyze perceptions of the benefits of attitudes, perceptions of ease of attitudes, levels of trust in interests, attitudes affect interests, and interests influence behavior using E-Money.The population in this study were all e-money users in the Java Island region. Samples taken in this study are some e-money users in the Java Island region, amounting to 200 respondents. Sampling using non-probability techniques with convenience sampling method and research models were analyzed using Structural Equation Model (SEM), using the help of AMOS software.The results of this study indicate that the perception of benefits has a significant positive effect on attitude, the perception of ease has a significant positive effect on attitude, the level of trust has a significant positive effect on interest, attitude has a significant positive effect on interest and interest has a significant positive effect on behavior using emoney. 
THE EFFECT OF SERVICE QUALITY ON SATISFACTION AND LOYALTY VISITORS AT RECREATIONAL PARK SENGKALING UNIVERSITAS MUHAMMADIYAH MALANG Praharjo, ardik
Manajemen Bisnis Vol 10, No 1 (2020): April (In Press)
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jmb.v10i1.12091

Abstract

Service quality is an important key for service companies because providing good service can have an impact on satisfaction and loyalty. The leaders will continue to try to improve the performance of their business to maintain the company in order to achieve satisfaction that ends in customer loyalty. This study aims to determine the effect of service quality on the satisfaction and loyalty of visitors to the Sengkaling UMM Recreational Park both directly and indirectly. The type of research used is explanatory research with a quantitative approach. The sample used is 112 visitors who have visited at least twice and over 18 years old. The data analysis technique used is descriptive research and using path analysis. The results of this study indicate that service quality has a significant effect on visitor satisfaction and loyalty at Taman Rekreasi Sengkaling UMM.
THE QUALITY OF IT PROJECT MANAGEMENT: THE BUSINESS PROCESS AND THE APPLICATIONS GO PROJECT LEAN Nusraningrum, Dewi
Manajemen Bisnis Vol 10, No 1 (2020): April (In Press)
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jmb.v10i1.10808

Abstract

This study analyzed dominant aspects that affect the quality of software-based project development from the point of view of project management. The purpose of this study is to determine the effect of Business Process and Application Go Project Lean (GPL) on the Quality of Information Technology Project Management. The research method used is a survey. The population is users of Go Project Lean Application Division Sales Division, Project Management Office Division, and Aplication Development Division. Instrument Analysis used Validity and Reliability Test, F Test (Simultaneous Test), Fit Model Test. The Hypothesis Testing using t test (Partial Test), and Multiple Linear Regression Test, and Inter-Dimensional Correlation Test. The results showed that the Influence of Business Process and GPL Application is very Strong and Significant to the Quality of IT Project Management. There is no Investment feasibility analysis calculation application that affects on time delivery.  
THE QUALITY OF IT PROJECT MANAGEMENT: THE BUSINESS PROCESS AND THE APPLICATIONS GO PROJECT LEAN Nusraningrum, Dewi
Manajemen Bisnis Vol 10, No 1 (2020): April (In Press)
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jmb.v10i1.10808

Abstract

This study analyzed dominant aspects that affect the quality of software-based project development from the point of view of project management. The purpose of this study is to determine the effect of Business Process and Application Go Project Lean (GPL) on the Quality of Information Technology Project Management. The research method used is a survey. The population is users of Go Project Lean Application Division Sales Division, Project Management Office Division, and Aplication Development Division. Instrument Analysis used Validity and Reliability Test, F Test (Simultaneous Test), Fit Model Test. The Hypothesis Testing using t test (Partial Test), and Multiple Linear Regression Test, and Inter-Dimensional Correlation Test. The results showed that the Influence of Business Process and GPL Application is very Strong and Significant to the Quality of IT Project Management. There is no Investment feasibility analysis calculation application that affects on time delivery.  

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